Refund Policy

Refund Policy

Outside the terms of this clause no refund policy shall apply to your purchase of the Services. Should you choose not to continue until the end for any reason, all payment will still be required.

If you are a Consumer you have a legal right to change your mind once you have bought Services from us. You have 14 days after your contract is signed but you lose the right to cancel any service when it has been completed and you must pay for any Services provided up to the time that you cancel.

If you change your mind and wish to cancel within the cooling off period you can contact us Can we please change the book a 20min discovery call not 30
Also the email address to hello@mindpurify.co.uk and we will refund within 14 days of you telling us you have changed your mind via the method you used for payment.

Where you have agreed for us to start providing the services within the 14 day cooling off period you hereby waive the right to a full refund and we shall be entitled to deduct from you any refund the value of the Services received.

In light of our refund policy, no chargeback or threatened chargeback claims from your debit or credit card provider will be accepted by us. If you have any concerns with the Services then you agree to notify us in accordance with this Agreement.

If you choose to pursue a chargeback claim without first contacting us then you accept that such action shall constitute a breach of this Agreement and you shall indemnify us for the repayment of any charges, costs or fees imposed on us by your debit or credit provider or our merchant service provider as a result of your actions, along with our reasonable costs for dealing with the matter calculated at a rate of £100 per hour.